SCH OUTPATIENT REHAB COORD

General Purpose of Job:

Provide secretarial support services to the Rehabilitation Manager.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Greet and assist all patients, visitors or other persons upon entrance into the department.
• Answer all incoming telephone calls, direct calls to the appropriate persons or department.
• Schedule patient appointments and obtain information for registration and billing.
• Compile, maintain, and distribute daily and weekly rehabilitation schedules.
• Prepare pertinent information for new patient charts in an organized manner. Prepare charts for discharge following department guidelines. File pertinent information into charts as the need arises.
• Mail or fax appropriate information including new prescription forms, plans of care, progress notes, and discharge notes.
• Track Medicare/Medicaid and Blue Cross plans of care and progress notes to ensure physician's signature.
• Sort and distribute departmental mail.
• Demonstrate effective use of all office equipment.
• Perform routine clerical tasks and assists other clerical associates with office duties as needed.
• Enter ICD-9 diagnostic codes, and daily patient charges into the STAR system as assigned.
• Monitor, inventory, and order departmental supplies. Maintain inventory of department therapy supplies and purchasing records. Generate purchasing requisitions.
• Responsible for collecting, receipting and balancing monies received from patients.
• Be familiar with information requirements for admission including prescriptions, insurance information, diagnosis, etc.
• Be familiar with procedures for insurance pre-authorization and ensure that pre-authorizations are obtained on a timely basis prior to treatment.
• Discharge patients from STAR system.
• Cooperate with outpatient rehab staff and other health system departments in order to maximize the efficiency of non-clinical services such as the registering, scheduling, and billing of our patients.