Performance and Development Coordinator

Application Deadline: Sunday April 19, 2026, at 5 p.m. P.T.

Accepting Online Applications only through the City of Eugene Website

Information on How to Apply

Do you thrive in organized, collaborative environments and love delivering outstanding customer service? Join the Employee Resource Center (ERC), where we support City of Eugene employees and champion equity, inclusion, and wellbeing. We are looking for a dynamic Program Coordinator with strong administrative skills and exceptional people skills to support Employee Training & Development and Employee & Labor Relations through system organization, customer service, bargaining support, data administration, reporting, and more. If you are innovative, team-oriented, and exercise great judgment, we would love to meet you.

Examples of Duties Performed

Duties may include but are not limited to the following:

General Duties

• Exercise tact and discretion in dealing with sensitive, complex, and confidential issues and situations.
• Use strong analytical and problem-solving skills to research related policies, procedures, and contract provisions to complete detailed processes with a high level of accuracy.   
• Flexibly manage multiple competing priorities and effectively partner with team members to accomplish a variety of initiatives.
• Communicate effectively, both verbally and in writing, confidently, clearly, and professionally.
• Use tools and resources, including computers and software applications (including Microsoft products and People Soft modules), to produce reports, tables, organized data, and create the ability to track outcomes to advance division priorities.  

Employee Training & Development

• Conduct administrative functions of the Peoplesoft 9.2 Enterprise Learning Management (ELM) system to create courses, classes, and programs in the catalog.
• Maintain rosters, enrollments, attendance, and supporting documentation of classes. 
• Provide organization-wide support regarding policies and procedures as divisions utilize the ELM system to maintain accurate data and program usage.
• Support the Training Program with administrative duties to plan, market, and organize trainings using Share Point sites.  
• Communicate to training facilitators and learners about training logistics for upcoming events.
• Develop resources that enable employees to navigate the training catalog and utilize Enterprise Learning Management (ELM).  
• Conduct periodic testing of the Enterprise Learning Management (ELM) system and support regular updates. 
• Track and complete journal entry for training expenses.

Employee & Labor Relations

• Maintain employee and labor relations filing, tracking, and record retention systems.
• Update employee relations case files, pull data from employee discipline database, and draft initial recommendation to inform related analysis. 
• Support bargaining and labor processes through notetaking, cataloging, and organizing related records. Assist in research as needed. 
• Format and proofread collective bargaining agreements, MOUs, and other related labor documents. 
• Develop and publish program resources utilizing Share Point sites to ensure transparent communication of resources and processes.
• Monitor required labor communications and ensure information is provided in a timely manner.

Minimum Qualifications 

Experience

• Four years of progressively responsible clerical or administrative support experience, providing excellent customer service. Experience must include two years of Human Resources experience or complementary experience focused on interpreting rules, regulations, policies and procedures as they apply to specific situations, and/or computer and database systems administration.   
• Experience working in an environment with access to confidential/sensitive information is preferred.  

Education

• High school diploma or GED equivalent.
• Associate or college coursework directly related to human resources, business administration, psychology, or a related field is preferred.

Visit the City of Eugene’s job site for complete job details and to apply: Performance and Development Coordinator

Salary/Compensation: $65,125 - $81,182 per year

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